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Network Status

 

Here you may check the status of our network, and determine the status of any problems we are working on. Temporary problems and outages, those lasting only a few minutes, are not reported here. If you are experiencing a problem with our service, please wait a few minutes, and try the operation again. If you are still experiencing a problem, please call our technical support department for assistance.

To check our list of planned outages, please click here.

      Date:      July 21, 2002 at 2221

Location:    Tulsa, Oklahoma POP

The Trunk lines are back up, but SW Bell cannot find any problem. They will be dispatching repairmen on Monday morning July 22 to check the problem from our end. Meanwhile, if you are experiencing this problem, please call SW Bell to report the problem at 1-800-870-8390, and refer to trouble tickets AO342621 and AO342622.

 

      Date:      July 21, 2002 at 2040

Location:    Tulsa, Oklahoma POP

Customers dialing our modems are again reporting busy signals. Some of our Digital Trunk Lines are not functioning properly. SW Bell is working on the problem. If you are experiencing this problem, please call SW Bell to report the problem at 1-800-870-8390, and refer to trouble ticket AO342668

 

      Date:      July 21, 2002 at 0124

Location:    Tulsa, Oklahoma POP

SW Bell has been testing our lines and they are fully functional again. Trouble tickets AO342613 and AO342614.are now closed.

 

      Date:      July 20, 2002 at 1716

Location:    Tulsa, Oklahoma POP

Customers dialing our modems are reporting  busy signals. Some of our Digital Trunk Lines are not functioning properly. SW Bell is working on the problem. If you are experiencing this problem, please call SW Bell to report the problem at 1-800-870-8390, and refer to trouble ticket AO342613 and AO342614.

 

      Date:      September 25, 2001 at 2230

Location:    Tulsa, Oklahoma POP

Customers dialing our modems are reporting either a fast busy signal, or an intercept that says that line is busy. We have lines and modems available. Some customers can connect, while others cannot. SW Bell is working on the problem. If you are experiencing this problem, please call SW Bell to report the problem at 1-800-799-6118, option 3, and refer to trouble ticket AO275356.

 

      Date:      September 22, 2001 at 1700

Location:    Oklahoma City, Oklahoma POP

SW Bell informed us that they have solved the problem. The lines that have been giving fast busies have been relocated to another piece of equipment on their switch in the central office, The fast busies have now finally gone away. They are investigating further.

 

      Date:      September 21, 2001 at 1630

Location:    Tulsa, Oklahoma

The hard drive on our server has been replaced. Email service, and web sites should all be functioning normally.

 

      Date:      September 21, 2001 at 1430

Location:    Tulsa, Oklahoma

One of our Hard Disks is giving us read and write errors. We are replacing the drive with a spare. This is affecting all customer' ability to send and receive Email. In addition, most websites that we host are unavailable. The problem should be resolved very soon..

 

      Date:      September 15, 2001 at 0000

Location:    Oklahoma City, Oklahoma POP

SW Bell informed us that they located the problem, but the fast busies have not gone away. They are investigating further.

 

      Date:      September 13, 2001 at 1600

Location:    Oklahoma City, Oklahoma POP

Some customers dialing our modems are reporting either a fast busy signal, or an intercept that says all circuits are busy. We have lines and modems available. Some customers can connect, while others cannot. SW Bell is working on the problem.. If you are experiencing this problem, please call SW Bell to report the problem at 1-800-799-6118, option 3, and refer to trouble tickets AO272635 and AO272779.

 

      Date:      June 9, 2001 at 1645

Location:    Oklahoma City, Oklahoma POP

SW Bell has located the problem, and the fast busies have gone away. All service is functioning normally. SW Bell is not sure what they did to repair the problem. They are investigating further.

 

      Date:      June 8, 2001 at 2000

Location:    Oklahoma City, Oklahoma POP

Customers dialing our modems are reporting either a fast busy signal, or an intercept that says all circuits are busy. We have lines and modems available. Some customers can connect, while others cannot. SW Bell is working on the problem. If you are experiencing this problem, please call 1-800-799-6118, option 3, and refer to trouble ticket AO249497.

 

      Date:      May 12, 2001 at 1100

Location:    Tulsa, Oklahoma POP

All SW Bell telephone lines serving our modems are giving busy signals even though we have lines and modems available. SW. Some customers can connect, while others cannot. We suspect a software upgrade to their switch is causing the problem since we had a similar problem in Oklahoma City yesterday. SW Bell is working on the problem.

 

      Date:      May 11, 2001 at 2100

Location:    Oklahoma City, Oklahoma POP

SW Bell  has located and repaired the problem that was causing the random busy signals.

 

      Date:      May 11, 2001 at 1400

Location:    Oklahoma City, Oklahoma POP

All SW Bell telephone lines serving our modems are giving busy signals even though we have lines and modems available. SW. Some customers can connect, while others cannot. SW Bell is working on the problem.

 

      Date:      April 2, 2001 at 1330

Location:    Oklahoma City, Oklahoma POP

The problems with the SW Bell telephone lines has been resolved. SW Bell says they have a software problem in their Nortel Switch. They are trying to locate it, but have been unsuccessful. They are working on the problem and do not have an estimate of when the software problem will no longer cause outages.

 

      Date:      April 2, 2001 at 1030

Location:    Oklahoma City, Oklahoma POP

All SW Bell telephone lines serving our modems have stopped working. SW Bell is working on the problem.

 

      Date:      March 1, 2001 at 0930

Location:    Oklahoma City, Oklahoma POP

The problems with the SW Bell telephone lines has been resolved. According to Bell, one of the switches in the downtown central office malfunctioned. The outage affected a large number of customers in the Oklahoma City area.

 

      Date:      March 1, 2001 at 0700

Location:    Oklahoma City, Oklahoma POP

All SW Bell telephone lines serving our modems have stopped working. SW Bell is working on the problem.

 

      Date:      August 24, 2000 at 1200

Location:    Panama, Oklahoma POP

The problems with the T1 have been identified and fixed on Aug. 24th, according to ASI, & SWB.

 

      Date:      August 23, 2000 at 2100

Location:    Panama, Oklahoma POP

Panama T1 dropping periodically. Working with ASI & Southwestern Bell to resolve the issue. Will keep you informed when the problem has been identified, and when the solution has been found.

 

      Date:      July 28, 2000 at 1700

Location:     All Internet Connection POPs

We have restored the original authentication server. Users may now dial in normally again..

 

      Date:      July 28, 2000 at 1700

Location:     All Internet Connection POPs

The Internet Backbone is now functioning normally again.

 

      Date:      July 28, 2000 at 1630

Location:     All Internet Connection POPs

We have lost connectivity to the Internet Backbone .

 

      Date:      July 28, 2000 at 1530

Location:     All Internet Connection POPs

We attempted to up grade our authentication server. The upgrade did not work correctly. Dial up users at all locations could not connect and authenticate.

 

      Date:      May 5, 2000 at 2340

Location:     All Internet Connection POPs

The Internet Backbone is now functioning normally again.

 

      Date:      May 5, 2000 at 2100

Location:     All Internet Connection POPs

The Internet Backbone is not functioning. The cause is a router failure at the Sprint network center in Fort Worth, TX. They hope to have service restored very soon.

 

      Date:      Feburary 16, 2000 at 2245

Location:     Tulsa, OK POP

Service has been restored. The cause was a router failure at the Sprint network center in Fort Worth, TX.

 

      Date:      Feburary 16, 2000 at 2020

Location:     Tulsa, OK POP

We have lost our connection to the Internet. Sprint is working on the problem. We expect service to be returned very soon.

 

      Date:      January 21, 2000 at 0315

Location:     Wichita, Kansas POP

Customers are reporting difficulty logging in, and accessing the Internet. We are looking into the problem.

 

      Date:      January 20, 2000 at 2327

Location:     Chebanse, Illinois POP

The connection to the Internet Backbone has been reestablished. The cause of the problem was a misconfiguration of the BGP routing of our packets over the Internet. Sprint has reconfigured the BGP routing for our traffic.

 

      Date:      January 20, 2000 at 2220

Location:     Chebanse, Illinois POP

The connection to the Internet Backbone has been lost. We have reported the trouble to our backbone provider, Sprint.

 

      Date:      January 17, 2000 at 1256

Location:     Chebanse, Illinois POP

The connection to the Internet Backbone has been reestablished. The cause of the problem is unknown at this time. The connection began working during testing of the circuit.

 

      Date:      January 17, 2000 at 1100

Location:     Chebanse, Illinois POP

The connection to the Internet Backbone has been lost. We have reported the trouble to our backbone provider, Sprint.

 

      Date:      January 5, 2000 at 1038

Location:     Wichita, Kansas POP

The operation of the Wichita POP seems to have returned to normal.

 

       Date:     January 4, 2000 at 2330

Location:     Wichita, Kansas POP

Some users are reporting difficulty dialing our Wichita POP number. The error message being reported is "The computer you are dialing is not answering" or "Unable to establish a connection".

Since the the users are reporting that the system is indeed answering, and the vast majority of users are connecting successfully, we are at a loss as to the exact cause. We are working with the telephone company to investigate the cause. We speculate that the cause may be related to calls originating in a particular area of town, and passing through a particular telephone company switch. 

 

Copyright 2000 Cottage Software Inc. Tulsa, OK USA